We offer FREE EXPRESS SHIPPING worldwide (except the EU) with tracking numbers.
Your order is shipped via various world-class parcel delivery services such as EMS, and you will receive a tracking number within 24 hours of shipment.
All orders are packaged discreetly. For those living in countries with stringent customs laws, it’s advisable to have your order forwarded through the UK via companies like Skypax.
Depending on your location, packages may be shipped from either Singapore, the UK or India.
Due to tough customs restrictions, we cannot ship to the following countries:
Brazil, China, Indonesia, Lithuania, Mexico, Philippines, Serbia, Singapore, Slovakia, Slovenia, Taiwan, Croatia, Hungary, Israel, Pakistan, South Africa or the United Arab Emirates.
EU orders are charged $9 for shipping as our UK shipping point is costlier.
Orders are typically despatched within 24 hours after the order is sent to us. Your items will then be delivered between 5 and 30 days, depending on your country. You will receive an e-mail with your tracking number. Please understand that orders received on weekends may require more time for initial processing.
Current estimated delivery times, per country:
USA 7-14 days (Current average 7)
EU 7-14 days (Current average 7)
Eastern Europe (RU, EST, etc) 10-21 days. For Eastern European countries, it is recommended to use Skypax.com for forwarding services.
Skypax accepts packages from overseas, can re-pack them or even re-label them as ‘health products’ if need be. This can come in very handy.
Your orders can be tracked @ Singpost.com
If you have any questions about your order please contact our support.
Reshipment and Refunds
Your orders are monitored automatically by Aftership and if there is ever an issue with your order, we’ll know about it quickly. If an order does not make it along its intended path we will ship you a new package within 24 hours. Your orders are 100% guaranteed.
While we stand firmly behind our ironclad 100% money back guarantee, there are certain circumstances where this guarantee is not applicable.
We do not offer reshipments or refunds for orders where the customer provides an invalid shipping address, is not at the shipping address to collect the order, or does not accept or collect an order causing a ‘failed delivery’ attempt.